In the newly published report from Press Ganey "Patient Experience 2025", 10.5M patient encounters were reviewed and many of the insights apply to all healthcare settings.
CA Payer Fined – Access to Care
7 payers have been fined to date in 2025 by states for slow reimbursements, improper denials and mental health parity violations. One related to Urgent Care.
Humana vs. Medicare
On June 7, 2024, U.S. District Judge Reed O’Connor ruled Humana can proceed with its lawsuit in Fort Worth, Texas. Where do things stand today?
Antibiotic over-prescribing
A study released in the Annals of Internal Medicine on the over-prescribing of antibiotics in Urgent Care calls for stewardship programs. UCA has resources for you to implement a program in your center(s).
Thimerosal removal from flu vaccines
Flu vaccine manufacturers have confirmed they can meet the public demand with single dose vaccines. In the previous flu season 4-5% of flu vaccines given were the two-dose version containing thimerosal.
Drug Supply Issues
While there are several drugs considered to be in short supply here are 9 that were recently added to the list.
Fewer than 50% Parents Plan To Fully Vaccinate
Regardless of the 2025 measles outbreak parent's hesitancy to fully vaccinate their children is apparent in CDC study.
States Ranked by ED Visits
ED utilization varies by state and is expected to grow in the coming years, including visits that could be handled by an Urgent Care center. This article ranks visits per 1,000 residents by state.
Clinician Onboarding & Job Satisfaction
Starting a new job in healthcare can be overwhelming, even for experienced clinicians. A solid onboarding process helps make that transition smoother, building confidence and a sense of belonging from day one. When clinicians feel supported early on, they’re more likely to stay, stay happy, and provide better care.
Medical Debt Credit Rule Reversed
July 11, 2025 - A federal judge reversed a prior ruling removing medical debt from credit reports.